Privacy Policy

1. INTRODUCTION

This Website Privacy Policy explains how the South African Cricketers’ Association (SACA) collects, uses, and protects your personal information when you visit our website at www.saca.org.za.

We are committed to protecting your privacy and complying with the Protection of Personal Information Act (POPIA) and other applicable privacy laws. This policy explains your privacy rights and how we protect your information.

2. WHO WE ARE

Organization Details:

  • Name: South African Cricketers’ Association (SACA)
  • Address: Great Westerford Building, 240 Main Road, Rondebosch, 7700, Cape Town, South Africa
  • Email: judie@saca.org.za 
  • Phone: +27 21 462 0438
  • Website: www.saca.org.za

Privacy Contact:

SACA is the “responsible party” under POPIA for any personal information we collect through our website.

3. WHAT INFORMATION WE COLLECT FROM WEBSITE VISITORS

3.1 Information You Provide to Us

Contact Forms and Inquiries:

  • Your name and contact details when you send us messages through our website
  • The content of your inquiry or message
  • Any additional information you choose to provide in your communications

Newsletter and Updates:

  • Your name and email address when you subscribe to our newsletter
  • Your preferences for the type of content you want to receive

Event Registration:

  • Your name, contact details, and any other information required for event attendance
  • Dietary requirements or accessibility needs for events
  • Payment information if there are event fees

Website Account (if applicable):

  • Username and password for accessing member areas
  • Profile information you choose to add
  • Your communication preferences

3.2 Information We Collect Automatically

Technical Information:

  • Your IP address (which identifies your internet connection)
  • Your web browser type and version
  • Your device type and operating system
  • The date and time of your visit
  • Which pages you visit and how long you spend on each page
  • Where you came from before visiting our website
  • Where you go after leaving our website

Website Usage Data:

  • How you navigate through our website
  • Which features and content you interact with
  • Search terms you use on our website
  • Download activity for documents and resources

Cookies and Tracking:

  • Small files placed on your device that help our website function
  • Analytics data about website performance and user behaviour
  • Preferences you set for how our website appears to you

4. HOW WE USE YOUR INFORMATION

4.1 To Provide Website Services

Responding to Your Inquiries:

  • We use your contact information to respond to questions and requests you send us
  • We keep records of our correspondence to provide better service

Newsletter and Communications:

  • We send you newsletters and updates about SACA activities if you’ve subscribed
  • We use your preferences to send you relevant content
  • We track whether you open and engage with our communications to improve them

Website Functionality:

  • We use technical information to ensure our website works properly on your device
  • We analyse usage patterns to improve website design and user experience
  • We use cookies to remember your preferences and provide personalized content

4.2 For Analysis and Improvement

Website Analytics:

  • We analyse how visitors use our website to identify popular content and areas for improvement
  • We monitor website performance to ensure fast loading times and reliable access
  • We create anonymized reports about website traffic and user behaviour

Content Development:

  • We use feedback and usage data to create content that visitors find valuable
  • We track which resources are most downloaded to understand visitor interests

4.3 Legal Basis for Processing

We process your information based on:

  • Your Consent: When you voluntarily provide information or subscribe to communications
  • Legitimate Interests: For website analytics, security, and improving our services
  • Legal Obligations: When required by law to retain certain information

5. HOW WE SHARE YOUR INFORMATION

5.1 Service Providers

We work with trusted companies that help us operate our website:

  • Web hosting providers who store our website and keep it running
  • Email service providers who help us send newsletters and respond to inquiries
  • Analytics providers (like Google Analytics) who help us understand website usage
  • Security providers who help protect our website from threats

All service providers are required to protect your information and can only use it to provide services to us.

5.2 Legal Requirements

We may share your information when:

  • Required by law or court order
  • Requested by law enforcement for legitimate purposes
  • Necessary to protect the rights and safety of SACA or others
  • Required to prevent fraud or illegal activities

5.3 Business Transfers

If SACA merges with another organization or transfers its website operations, your information may be transferred to the new entity. We will notify you in advance if this happens.

6. INTERNATIONAL TRANSFERS

Some of our website service providers may be located outside South Africa. When we transfer your information internationally, we ensure:

  • Adequate privacy protections are in place
  • Contractual safeguards protect your information
  • We comply with POPIA requirements for international transfers

Common international services include cloud hosting, email services, and website analytics tools.

7. HOW LONG WE KEEP YOUR INFORMATION

Website Analytics: We keep this data for 26 months Contact Inquiries: We keep correspondence for 3 years Newsletter Subscriptions: We keep subscription data until you unsubscribe, plus 1 year for record-keeping Account Information: We keep account data while your account is active, plus 3 years after closure Technical Logs: We keep server logs for 12 months for security purposes

8. YOUR PRIVACY RIGHTS

8.1 Access to Your Information

You can request to know what personal information we have about you and how we’re using it.

8.2 Correcting Your Information

If any information we have about you is wrong or incomplete, you can ask us to correct it.

8.3 Deleting Your Information

You can request that we delete your personal information in certain circumstances, such as when we no longer need it.

8.4 Restricting Use of Your Information

You can ask us to limit how we use your information while we resolve any concerns you have.

8.5 Objecting to Processing

You can object to us using your information for purposes like direct marketing or website analytics.

8.6 Data Portability

You can request your information in a format that you can transfer to another service provider.

9. HOW TO EXERCISE YOUR RIGHTS

To use any of these rights:

Contact us at:

  • Email: judie@saca.org.za 
  • Phone: +27 21 462 0438
  • Post: Great Westeford Building, 240 Main Road, Rondebosch, 7700, Cape Town, South Africa

Provide:

  • Your name and contact details
  • Clear description of your request
  • Proof of identity if we request it

Response time: We’ll respond within 30 days (or up to 3 months for complex requests).

10. COOKIES AND TRACKING TECHNOLOGIES

10.1 What Cookies We Use

Essential Cookies:

  • These make our website work properly and cannot be turned off
  • They remember your login status and basic preferences
  • They ensure security features function correctly

Analytics Cookies:

  • These help us understand how visitors use our website
  • They track which pages are most popular and identify areas for improvement
  • They measure website performance and loading speeds

Functional Cookies:

  • These remember your preferences and settings
  • They personalize your experience on return visits
  • They enable enhanced features and functionality

10.2 Managing Cookies

You can control cookies through your web browser settings:

  • Block all cookies (though this may affect website functionality)
  • Accept only essential cookies
  • Delete existing cookies
  • Get notifications when cookies are placed

Most web browsers accept cookies automatically, but you can change these settings at any time.

11. MARKETING COMMUNICATIONS

11.1 Newsletter Subscriptions

When you subscribe to our newsletter:

  • You give us consent to send you updates about SACA activities
  • You can choose what type of content to receive
  • You can unsubscribe at any time using the link in our emails

11.2 Opting Out

To stop receiving communications:

  • Click unsubscribe links in emails
  • Contact us directly
  • Update your preferences if you have an account

We’ll stop sending marketing emails immediately, but you may still receive important service messages.

12. WEBSITE SECURITY

We protect your information using:

  • Encryption for data transmission and storage
  • Secure servers and regular security updates
  • Access controls limiting who can see your information
  • Monitoring for suspicious activity and potential threats
  • Regular security audits and assessments

While we use strong security measures, no online system can be 100% secure. We cannot guarantee absolute security but work continuously to protect your information.

13. CHILDREN’S PRIVACY

Our website is not intended for children under 18. We don’t knowingly collect personal information from children without parental consent. If you believe a child has provided us with personal information, please contact us immediately.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect:

  • Changes in how we operate our website
  • New legal requirements
  • Updates to our privacy practices
  • Feedback from users

We’ll notify you of significant changes by:

  • Posting updates prominently on our website
  • Updating the “Last Updated” date
  • Sending email notifications if you’re subscribed to our communications

15. COMPLAINTS

Contact Us First: If you have concerns about our privacy practices, please contact us using the details in Section 2. We’ll investigate and respond promptly.

External Complaints: You can also complain to the Information Regulator:

  • Website: https://inforegulator.org.za
  • Email: complaints.IR@justice.gov.za
  • Phone: 012 406 4818
  • Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001

16. CONTACT INFORMATION

For any questions about this Website Privacy Policy or how we handle your information:

South African Cricketers’ Association (SACA)

  • Address: Great Westerford Building, 240 Main Road, Rondebosch, 7700, Cape Town, South Africa
  • Privacy Email: judie@saca.org.za 
  • Privacy Phone: +27 21 462 0438
  • Website: www.saca.org.za

By using our website, you acknowledge that you have read and understood this policy.